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CUSTOMIZATION

Customized

Professional & Responsive Service, Customer First

We provide comprehensive customized solutions covering main equipment, molds, auxiliaries & automation, intelligent manufacturing and management services, aiming to maximize customer productivity.
介绍图片

Pre-sales Service

  • Provide comprehensive technical support to help customers select the right injection molding machine.
  • Fully understand all customer requirements.
  • Assist customers in choosing the appropriate machine model.
  • Help select suitable specialized configurations.
  • Support customers in configuring peripheral equipment.
  • Assist in planning water, electricity, gas, oil and related systems.
  • Conduct feasibility analysis for purchasing Konger injection molding machines.

In-sale Service

  • Deliver qualified machines on time and provide operation training.
  • Maintain timely communication with the marketing department to ensure on-time delivery.
  • Provide free installation and commissioning.
  • Offer free training for operators and maintenance personnel.

After-sales Service

  • Lifetime maintenance for all Konger equipment.
  • 1-year full machine warranty (excluding wearing parts).
  • Stable and sufficient spare parts supply.
  • 7×24 on-call after-sales support.
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